Business Excellence / SQC Consultancy
Eligible Small and Medium Enterprises in Singapore may apply to be certified as a Singapore Quality Class (SQC) company. SPRING Singapore provides funding assistance these enterprises to obtain consultancy services under the Capabilities Development Grant (or CDG) where the company will be reimbursed up to 70% of the amount they spend on consulting services.
What is Business Excellence?
In a nutshell, Business Excellence is a framework for enterprises to adopt best practices in a holistic way in their journey towards excellence. The earliest origins of Business Excellence was from a seminal piece of work by McKinsey consultants Tom Peters and Robert H. Waterman, Jr, which eventually became a best-selling management book: "In Search of Excellence". The ideas were further developed and in 1987, and by an Act enacted by the United States congress, became known as the Malcolm Baldrige National Quality Award, whereby enterprises achieving a high level of performance is given due recognition nationally.
In Singapore, the national standards and quality body, SPRING Singapore, adopted this system of recognition and modified it to establish the Singapore Quality Award in 1985. Shortly thereafter, the award system was further developed as a certification system known as the Singapore Quality Class or SQC in order to encourage all enterprises to adopt best practices in their journey towards business excellence. The year 2014 saw a further revision and update of the Business Excellence framework.
The diagram below is a diagrammatic conceptualization of the Business Excellence framework:
In Singapore, the national standards and quality body, SPRING Singapore, adopted this system of recognition and modified it to establish the Singapore Quality Award in 1985. Shortly thereafter, the award system was further developed as a certification system known as the Singapore Quality Class or SQC in order to encourage all enterprises to adopt best practices in their journey towards business excellence. The year 2014 saw a further revision and update of the Business Excellence framework.
The diagram below is a diagrammatic conceptualization of the Business Excellence framework:
Why get SQC certified?
The question that most enterprise would ask is: Why get SQC certified?
What are the benefits of being certified to the Singapore Quality Class? Here is a list of reasons:
What are the benefits of being certified to the Singapore Quality Class? Here is a list of reasons:
- Branding. Being certified means that your enterprise has earn a right to include the SQC logo on all your marketing collateral and inform your customers that you have achieved recognition by SPRING Singapore.
- Access to a 'Best Practice' community. Being certified means that your enterprise is counted among a community of enterprises which has 'best practice'. This affords you access to material such as case studies and fresh ideas.
- Real improvement. As certification is heavily weighted towards the Results category, it would mean that your enterprise will be kept on its toes to continually seek improvement in order to maintain or even improve in the Results category.
Why choose Minuteman Resources as your Business Excellence consultant?
Minuteman Resources is helmed by Mr. Poh S. Lim, an expert in Business Excellence. As your consultant, Mr. Lim will be guiding your enterprise thoroughly to prepare for the SQC assessment by the appointed Business Excellence assessors from SPRING Singapore. Although Minuteman Resources cannot guarantee that your enterprise will achieve SQC certification on the first attempt (the Business Excellence assessors from SPRING Singapore are independent and have to be impartial in the assessment), you can be assured that the very best effort has been done to maximize the scoring of the assessment that your enterprise can possibly achieve, given the existing state of performance achievement.
Mr. Poh S. Lim is currently listed as one of the Business Excellence consultant in the SPRING Singapore website. He has been a Practising Management Consultant since 2008 and has also trained many Business Excellence assessors over the years.
Mr. Poh S. Lim is currently listed as one of the Business Excellence consultant in the SPRING Singapore website. He has been a Practising Management Consultant since 2008 and has also trained many Business Excellence assessors over the years.
What you can expect from Minuteman Resources?
What can you expect from Minuteman Resources as your consultant in Business Excellence/ SQC certification?
- Guidance and assistance on the application of the Capabilities Development Grant from SPRING Singapore.
- Planning and establishment of the Business Excellence framework for your enterprise.
- Training of managers on the Business Excellence framework.
- Training of internal Business Excellence assessors.
- Preparation of the SQC assessment presentation slides.
- Guidance on submission of SQC assessment application to SPRING Singapore.
- Post-SQC assessment consultancy advice.