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(Poh S. Lim)

December 10th, 2012

11/12/2012

 
I occasionally read the Harvard Business Review blogs and gain some insight into practical issues.  Just today, I picked up an article on companies jumping onto social media bandwagon to resolve customer service (or rather customer complain issues).  The article makes real sense... more like commonsense when you think about it.

The HBR blog can be accessed here.


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    About 
    Poh S. Lim

    As an interested citizen of the world, I make observations and in my way, contribute to the sum total of human knowledge.

    My motto comes from Rene Descartes, French philosopher, who at the dawn of the European Renaissance, wrote:

    "Cogito, Ergo Sum"
    meaning, 
    "I Think, Therefore I Am"

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    Associate Member, Singapore Institute of Directors

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